Guide:FAQ - Revision history

ChillGenXer: /* Are you meeting the Minimum Requirements? */

2024-12-24T19:06:12Z

Are you meeting the Minimum Requirements?

← Older revision		Revision as of 19:06, 24 December 2024
Line 9:		Line 9:
	===Are you meeting the Minimum Requirements?===		===Are you meeting the Minimum Requirements?===

	Your PC or Mac needs to meet the minimum system requirements for the game. You might be able to get it working on a system without a discrete graphics card and using integrated graphics, however the graphic and game performance would be ~~loa~~ and it also might not launch at all.		Your PC or Mac needs to meet the minimum system requirements for the game. You might be able to get it working on a system without a discrete graphics card and using integrated graphics, however the graphic and game performance would be slow and it also might not launch at all.

	{\| class="wikitable"		{\| class="wikitable"

ChillGenXer: /* Are your Graphics Drivers up to date? */

2023-08-25T02:32:35Z

Are your Graphics Drivers up to date?

← Older revision		Revision as of 02:32, 25 August 2023
Line 74:		Line 74:
	*[https://www.nvidia.com/en-us/geforce/drivers/ Nvidia Graphic Cards]		*[https://www.nvidia.com/en-us/geforce/drivers/ Nvidia Graphic Cards]

	Usually relying on Windows Update to update video card drivers will not be sufficient - you need to download them from your graphics card vendor.		Usually relying on Windows Update to update video card drivers will not be sufficient - you need to download them from your graphics card vendor. You can find which GPU you have from the article [https://www.microsoft.com/en-us/windows/learning-center/how-to-check-gpu How To Check Your GPU]

	====Vulkan Drivers====		====Vulkan Drivers====

ChillGenXer: /* Crashing or Graphics issues? Check here first */

2023-07-20T23:53:18Z

Crashing or Graphics issues? Check here first

← Older revision		Revision as of 23:53, 20 July 2023
Line 3:		Line 3:
	__TOC__		__TOC__

	==Crashing or Graphics issues~~? Check here first~~==		==Crashing or Graphics issues==

	By far the most questions are from graphics card or driver trouble. ~~Here is~~ a list of ~~things~~ to try.		By far the most common questions are from graphics card or driver trouble. In some cases the game won't even start, or you see an error message about Vulkan. The following are a list of remedies to try.

	===~~The game won't even start, or~~ you ~~see an error message about Vulkan~~===		===Are you meeting the Minimum Requirements?===

	~~====Graphics Drivers====~~		Your PC or Mac needs to meet the minimum system requirements for the game. You might be able to get it working on a system without a discrete graphics card and using integrated graphics, however the graphic and game performance would be loa and it also might not launch at all.
	Please update your drivers, both for your graphics card, and for the integrated graphics for your CPU. Very frequently this is caused by a bug in out of date AMD integrated graphics drivers. You can download the latest from here:

	*[https://www.amd.com AMD Drivers and Support site], under "Processors With Graphics".
	*[https://www.nvidia.com/en-us/geforce/drivers/ Nvidia Graphic Cards]

	~~Usually Windows Update of video card drivers will not be sufficent, please download them from your graphics card vendor.~~

	~~====Minimum Requirements====~~
	~~It is also possible your~~ PC ~~doesn't~~ meet the minimum system requirements. You might be able to get it working on a system without a discrete graphics card~~, but with only~~ integrated graphics, it also might ~~just~~ not launch at all~~. The minimum required GPU is a GTX 960. It might work on less than that, but there are no guarantees~~.

	{\| class="wikitable"		{\| class="wikitable"
Line 77:		Line 68:
	\|}		\|}

	====Anti-virus software====		===Are your Graphics Drivers up to date?===
			Please update your drivers, both for your graphics card, and for the integrated graphics for your CPU. Very frequently this is caused by a bug in out of date AMD integrated graphics driver. You can download the latest from here:

			*[https://www.amd.com AMD Drivers and Support site], under "Processors With Graphics".
			*[https://www.nvidia.com/en-us/geforce/drivers/ Nvidia Graphic Cards]

			Usually relying on Windows Update to update video card drivers will not be sufficient - you need to download them from your graphics card vendor.

			====Vulkan Drivers====
			Vulkan is a low-overhead, cross-platform 3D graphics and computing API (Application Programming Interface) used by Sapiens. Vulkan provides high-performance, real-time 3D graphics for applications and offers a much lower-level control over hardware, compared to other graphics APIs like OpenGL. This control can lead to more efficient use of system resources, which can improve performance for complex graphics applications. It also makes having the right drivers for your video card a requirement. Everything required for Vulkan usually is provided by your manufacturers up to date drivers, however installing the Vulkan driver directly has worked for some people. Nvidia provides a separate [https://developer.nvidia.com/vulkan-driver Vulkan driver here], worth a try if you have an nVidia card and are sure you have the right drivers from your manufacturer.

			===Is Sapiens using your Video Card or Integrated Graphics?===
			One more thing to try is to ensure Sapiens is using your correct video card. In Windows Right click on your desktop. Click "Display Settings", scroll down to "Graphics", then under "Custom options for apps" browse to Sapiens.exe (default is at "C:\Program Files (x86)\Steam\steamapps\common\Sapiens") and it will give you options to specifically set the card to use.

			===Anti-virus software===
	If you have anti-virus software installed, make sure it is not preventing Sapiens from running. "Sentinel One" in particular is known to cause this issue. You may be able to create an exclusion for the Steam apps directory in the settings for your anti-virus software to resolve it.		If you have anti-virus software installed, make sure it is not preventing Sapiens from running. "Sentinel One" in particular is known to cause this issue. You may be able to create an exclusion for the Steam apps directory in the settings for your anti-virus software to resolve it.

	====Run as administrator====		===Run as administrator===
	Some players have also solved this problem by running the game as an administrator, it may be that the game is exiting because it does not have permissions to write to the save files directory in AppData/Roaming/.		Some players have also solved this problem by running the game as an administrator, it may be that the game is exiting because it does not have permissions to write to the save files directory in AppData/Roaming/.

	====Low on RAM====		===Low on RAM===
	It may be that you are running low on memory. Sapiens does require at least 4GB of installed memory, and even then if your system is low on memory, then you may need to free some up by exiting other apps. If Sapiens runs out of memory, it will crash.		It may be that you are running low on memory. Sapiens does require at least 4GB of installed memory, and even then if your system is low on memory, then you may need to free some up by exiting other apps. If Sapiens runs out of memory, it will crash.

ChillGenXer: /* Crashing or Graphics issues? Check here first */

2023-07-20T23:27:04Z

Crashing or Graphics issues? Check here first

← Older revision		Revision as of 23:27, 20 July 2023
Line 4:		Line 4:

	==Crashing or Graphics issues? Check here first==		==Crashing or Graphics issues? Check here first==

			By far the most questions are from graphics card or driver trouble. Here is a list of things to try.

	===The game won't even start, or you see an error message about Vulkan===		===The game won't even start, or you see an error message about Vulkan===

ChillGenXer: /* Crashing or Graphics issues? Check here first */

2023-07-20T23:25:31Z

Crashing or Graphics issues? Check here first

← Older revision		Revision as of 23:25, 20 July 2023
Line 3:		Line 3:
	__TOC__		__TOC__

	=Crashing or Graphics issues? Check here first=		==Crashing or Graphics issues? Check here first==

	===The game won't even start, or you see an error message about Vulkan===		===The game won't even start, or you see an error message about Vulkan===

ChillGenXer at 13:24, 1 June 2023

2023-06-01T13:24:52Z

← Older revision		Revision as of 13:24, 1 June 2023
Line 87:		Line 87:

	This is caused by a bug in older Intel integrated graphics drivers. You can fix this by updating your drivers from the Intel driver site[www.intel.com]. However especially with older integrated chipsets, you may still have issues with performance, or crashes due to running out of graphics memory.		This is caused by a bug in older Intel integrated graphics drivers. You can fix this by updating your drivers from the Intel driver site[www.intel.com]. However especially with older integrated chipsets, you may still have issues with performance, or crashes due to running out of graphics memory.

			=Steam Cloud Sync Issues=

			If you are experiencing synchronization issues within the Steam client, this article has some things to try. Ensure you have a backup of your saves before messing around!

			* [https://www.makeuseof.com/windows-steam-cloud-error/ How to Fix the Steam Cloud Error in Windows]

	=Gameplay=		=Gameplay=

ChillGenXer at 01:33, 12 May 2023

2023-05-12T01:33:02Z

@@ Line 3: / Line 3: @@
 __TOC__
-=Installation=
+=Crashing or Graphics issues? Check here first=
-===The game won't start or says I need to update my drivers?===
+===The game won't even start, or you see an error message about Vulkan===
-====Major Graphics Card Vendor Sites====
+====Graphics Drivers====
 *[https://www.nvidia.com/en-us/geforce/drivers/ Nvidia Graphic Cards]
-====Guidance from the Developer====
+Usually Windows Update of video card drivers will not be sufficent, please download them from your graphics card vendor.
-The developer has created a post on Steam that provides additional details.
-[https://steamcommunity.com/app/1060230/discussions/0/3424437779942140264/ Crashing or Graphics issues? Check here first!]
+====Minimum Requirements====
 =Gameplay=

ChillGenXer at 00:44, 12 May 2023

2023-05-12T00:44:38Z

← Older revision		Revision as of 00:44, 12 May 2023
Line 1:		Line 1:
	Welcome to the FAQ page for Sapiens, a resource for when the ~~gameplay~~ becomes a puzzle. This page contains answers to the most common questions new players ask, compiled from the lively dialogues within our [https://discord.gg/VAkYw2r Sapiens Discord Server] and [https://steamcommunity.com/app/1060230 Steam Community Hub]. Whether you're navigating the tutorial or seeking game-specific guidance, you've reached the right place.		Welcome to the FAQ page for Sapiens, a resource for when the game becomes a puzzle. This page contains answers to the most common questions new players ask, compiled from the lively dialogues within our [https://discord.gg/VAkYw2r Sapiens Discord Server] and [https://steamcommunity.com/app/1060230 Steam Community Hub]. Whether you're navigating the tutorial or seeking game-specific guidance, you've reached the right place.

	__TOC__		__TOC__
Line 5:		Line 5:
	=Installation=		=Installation=

	===The game won't start ~~because it~~ says I need to update my drivers?===		===The game won't start or says I need to update my drivers?===
	The game requires the most up to date video card drivers to work. Windows Update will not do this, you need to go to the manufacturer's website for your video card and download from there. The major GPU manufacturers have an app that will auto-detect and install the correct drivers on your system.		The game requires the most up to date video card drivers to work. ''Windows Update will not do this'', you need to go to the manufacturer's website for your video card and download from there. The major GPU manufacturers have an app that will auto-detect and install the correct drivers on your system.

	====Major Graphics Card Vendor Sites====		====Major Graphics Card Vendor Sites====

ChillGenXer at 00:42, 12 May 2023

2023-05-12T00:42:53Z

← Older revision		Revision as of 00:42, 12 May 2023
Line 1:		Line 1:
	~~If you're having a bit of trouble following~~ the ~~tutorial or figuring out how to do something~~, ~~you've found~~ the ~~right place~~. ~~The following~~ page ~~outlines~~ the most ~~frequently asked~~ questions ~~about the game from~~ new players~~. This is being~~ compiled ~~over time based on questions asked mostly in~~ [https://discord.gg/VAkYw2r Sapiens Discord Server] and [https://steamcommunity.com/app/1060230 Steam Community Hub].		Welcome to the FAQ page for Sapiens, a resource for when the gameplay becomes a puzzle. This page contains answers to the most common questions new players ask, compiled from the lively dialogues within our [https://discord.gg/VAkYw2r Sapiens Discord Server] and [https://steamcommunity.com/app/1060230 Steam Community Hub]. Whether you're navigating the tutorial or seeking game-specific guidance, you've reached the right place.

	__TOC__		__TOC__

ChillGenXer: /* Future Game Features */

2023-04-14T17:47:45Z

Future Game Features

← Older revision		Revision as of 17:47, 14 April 2023
Line 48:		Line 48:
	===When is Multiplayer coming and what will it look like?===		===When is Multiplayer coming and what will it look like?===
	There is no firm date for multiplayer functionality however the developer has said he intends to start work on it in early 2023.		There is no firm date for multiplayer functionality however the developer has said he intends to start work on it in early 2023.


	===I don't see a feature in the roadmap. How can I suggest something?===		===I don't see a feature in the roadmap. How can I suggest something?===
	The best place to make suggestions is on the Discord server. You can make suggestions in the [https://discord.com/channels/406193800042774539/1012457064343293982 feedback-suggestions] channel.		The best place to make suggestions is on the Discord server. You can make suggestions in the [https://discord.com/channels/406193800042774539/1012457064343293982 feedback-suggestions] channel.


	===Where can I find news about the game?===		===Where can I find news about the game?===
	[https://store.steampowered.com/news/app/1060230 Steam Sapiens News Hub]		[https://store.steampowered.com/news/app/1060230 Steam Sapiens News Hub]
	[[Category:Gameplay Guides]]		[[Category:Gameplay Guides]]